Service & Technical Operator (Tier-1) at Customer Success Center

We are a satellite company located in Ramat Gan and we'r looking for Service Technical Operator (Tier-1)

and Customer Success Candidate

דרישות:

  • Requirements: Solution oriented
  • Excellent problem solving abilities - independent, proactive
  • Prioritizing and performing multiple tasks at the same time
  • Proactive approach towards customer
  • Possess good understanding of RF, IP networks and video technologies.
  • Technical background in satellite communications and VSAT networks is an advantage.
  • Fluent in French or English (additional Russian is an advantage).
  • Capable of working in 24x7 shifts.
  • Familiarity with Salesforce CRM system and practices.
  • Excellent teamwork and cross-functional cooperation
  • Service oriented and good communication and learning skills
  • Fluent English, verbal and writing
  • 2 years Experience in a customer success roles or equivalent
  • Technical oriented.

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